Terms of Use

In addition to our Acceptable Use Policy (AUP), the following Terms of Use apply to all hosted website's and services.

1. Canceling Options and Features
2. Canceling Your Website Service
3. Annual Billing Options and Expiration Policy
4. Related Topics

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1. Canceling Options and Features
Most options can be canceled from the Billing section of your site. Cancellation of most monthly billed options and features can be done at any time without prior notice. We do not refund or credit accounts for options that have been canceled. In the event that cancellation is due to unsatisfactory service, please feel free to contact our support staff. We will make every effort to resolve any issues. Contact support@ihouseweb.com.

• To Log into the Admin Menu and cancel an option follow these steps.
• Click on the house at the bottom of your homepage and log into the Admin Menu
• Choose "Billing" from the Admin Menu.
• Click on the Cancel button for the option you want to cancel.
• In most cases the option will be removed from your site immediately.
• If you are on monthly billing, your next billing will not include the option(s) you canceled

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2. Website Cancellation Policy
Cancellation notices will only be accepted via email only. Please submit all requests for cancellation of website service to: support@ihouseweb.com.

All cancellations require a 30 day notice. Unless requested otherwise, your site will remain active for 30 days after the cancellation notification.

Include the following information to help us process your cancellation correctly and better our services.

• Your name
• Your domain name
• Phone Number to contact you
• Reason for cancellation

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3. Annual Subscriptions and Expiration Policy
Annual subscribers are price protected for the full one year term except as noted below*. As a full year subscriber, No price increases will be passed on to you for the term of the subscription*. We do not refund or credit accounts for services that have been canceled. In the event that cancellation is due to unsatisfactory service, please feel free to contact our support staff. We will make every effort to resolve any issues. Contact support@ihouseweb.com.

Annual Subscription Renewal Process
CIS Data Systems, Inc. will notify annual subscribers by email approximately one month prior to the expiration of the term. Instructions for renewing annual services will be clearly described in the notification. In the event that we do not receive notification to renew for a full year subscription, billing will commence on a month to month basis at our current month to month pricing schedule.

Cancellation at the end of an annual subscription
Cancellation notices will only be accepted via email only. Please submit all requests for cancellation of website service to: support@ihouseweb.com

All cancellations require a 30 day notice prior to the end of the one year term. As noted above, CIS Data Systems will email notification approximately 30 days prior to the expiration of the term. Unless requested otherwise, your site will remain active for 30 days after the cancellation notification or until the end of the subscription term whichever is the later.

*Price protection does not apply to some IDXPro services. Some MLS providers may charge additional fees which are subject to change at the MLS discretion. Increases in additional MLS fees may be passed on to IDX subscribers. Every effort will be made to notify such subscribers ahead of time.

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4. Related Topics

• Acceptable Use Policy
• Adding Additional Options and Features